About Us
Thorlux Lighting is a UK leader in commercial and industrial lighting innovation. Our state-of-the-art laboratory ensures every product meets rigorous global safety, performance, and compliance standards. We combine cutting-edge technology with a collaborative culture to deliver solutions trusted by customers worldwide.

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The Opportunity
Join our dynamic team as a Product Compliance & Testing Technician, where you’ll be the backbone of innovation, ensuring our lighting solutions meet the highest global standards for safety, durability, and performance. This role is tailor-made for a hands-on problem-solver with sharp electrical/electronic skills, who thrives in a fast-paced environment where multitasking is essential.

Every day brings fresh challenges— conduct precise photometric tests on goniophotometers one moment, troubleshoot a bespoke test rig the next, then draft technical test reports to communicate development information.

Collaborate closely with our Laboratory Manager to expand your technical expertise, take ownership of critical projects, and grow into a linchpin of our lab’s success. Whether you’re calibrating equipment, analysing data for energy-efficient designs, or showcasing our laboratory to clients, you’ll never stop learning.

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Key Responsibilities
Conduct Rigorous Product Safety & Compliance Testing:
• Perform critical product safety testing against BS EN IEC 60598-1 and related standards to ensure compliance with UKCA, CE, and global market requirements.
• Execute EMC pre-compliance testing (CISPR 15, IEC 61547) to identify risks early in product development cycles and to ensure legal obligations.
• Operate an advanced goniophotometer and sphere-Spectroradiometer for photometric and colorimetric analysis (BS EN 13032, CIE S 025), ensuring lighting performance meets design specifications.
Manage Documentation & Reporting with Precision:
• Prepare clear, detailed technical reports using Microsoft Word, PDF tools, and SharePoint to ensure accessibility for cross-departmental use.
• Maintain documentation (test requests, calibration logs, test reports, procedures, COSHH, risk assessments) via SharePoint, prioritising version control and stakeholder collaboration.
• Summarise updates to international standards (e.g., UKCA, CE) for internal teams to drive alignment.
Maintain & Innovate Lab Equipment:
• Troubleshoot, repair, and upgrade bespoke test rigs and standard test equipment, leveraging your electrical/electronic expertise to resolve faults and optimise performance.
• Conduct internal calibrations and liaise with external providers to ensure equipment accuracy and readiness for ISO 17025 requirements.
• Collaborate with the Laboratory Manager to design new test setups that meet evolving industry standards.
Support Global Market Access & Continuous Improvement:
• Assist in creating and updating technical files for certifications (UKCA, CE, UL) to streamline global product launches.
• Refine testing processes and documentation to align with emerging standards (e.g., CIE S 025, CISPR 15) and improve lab efficiency.
Excel in a Multitasking Environment:
• Juggle concurrent priorities—from urgent product validations to long-term durability testing (e.g., salt spray corrosion, UV degradation).
• Partner with R&D, Quality Assurance, and Sales teams to resolve compliance challenges, develop new products and showcase lab capabilities during customer visits.

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What We’re Looking For
Essential Requirements:
Education:
• Level 4 Qualification (HNC/HND) in Electrical/Electronic Engineering, Physics, or a related field or Beng in an electrical/ electronic field OR
• 3+ years’ hands-on experience in a technical role (lab, manufacturing, or QA).
Technical Skills:
• Advanced Electrical/Electronic Proficiency: Ability to troubleshoot circuits, solder components, and interpret schematics.
• Software Fluency: Daily use of SharePoint, Excel, Access, Word, PDF tools and suites of testing software for testing, data management and reporting.
• Practical Engineering Aptitude: Experience with mechanical systems, calibration tools, and product compliance testing.
Soft Skills:
• Master Multitasker: Proven ability to manage competing deadlines without compromising precision.
• Detail-Oriented Innovator: Combine meticulous compliance work with creative problem-solving.
Desirable (Not Essential):
• Experience with ISO 17025 workflows or quality management systems.
• Familiarity with lighting standards (e.g., IEC 60598, CIE S 025) and battery testing protocols.
• Knowledge of CAD software and 3D printing software for multiple purposes.

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Why Join Us?
• Cutting-Edge Environment: Work with state-of-the-art goniophotometers, custom test rigs, and emerging technologies.
• Career Development:
o Mentorship from the Laboratory Manager to expand your electrical/mechanical, product safety and product compliance expertise.
o Training in ISO 17025 compliance and global certification processes (UKCA, CE, UL).
• Benefits:
o Competitive salary with profit-based bonuses and paid overtime.
o Pension scheme, eye care vouchers, and wellness programmes.
o Flexitime and onsite parking.

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PURPOSE OF JOB:
To manage administration for the commissioning and rectification requirements within Site Services Department, a busy factory/manufacturing supporting mobile service department. To ensure that all information is up to date and accurate on the website and all faults are dealt with in a timely manner.

MAIN TASKS:
• Booking of commissioning and rectification visits. This includes making contact with customers to arrange suitable visit dates, gathering details and booking into engineer’s calendars. Maintaining the site engineer’s
diaries and amending if required to accommodate cancellations or short notice requirements.
• Input commissioning orders onto computer system
• Maintain site services engineer’s diaries to ensure efficient working practice
• Following successful completion of commissioning, populate and issue commissioning certificates as necessary
• Monitor system faults, book rectification visits with customers and assign to relevant site services engineers
• Conduct web based activities including but not limited to:
o Chasing pre commissioning information
o Chasing post commissioning information
o Creating new web accounts and populating fields with the relevant information
o Maintaining web accounts with updated information when required
• Receive and respond to customer enquiries via telephone or e-mail
• Keep accurate records of all projects, outstanding and completed
• Responsibility for the Smart Scan website including adding users, entering wattages, battery replacement dates and group names. Uploading certificates and drawings and entering contract details.
• Liaise with site services engineers to ensure that technical/site/customer information is correct
• Assist with Holiday cover for rest of the admin team.
• Work with engineer to determine return visit dates & also works required on second/return visits etc.
• Work with sales engineers for user details and drawings in order to meet the timeframe set for giving customers access to their sites
• Any other reasonable task requested by your line manager

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PURPOSE OF JOB
To support the control, storage and safe movement of all materials within Stores whilst taking responsibility for ensuring the workplace environment is maintained in a clean and safe manner.

PAY- £12.50 per hour

HOURS- 39-hour week
• Monday to Thursday (08:00am until 17:00pm) 10 minutes morning break at 10:00am as well as 30 minutes lunch break at 13:00pm
• Friday (08:00am until 13:00pm) with 10 minutes morning break at 10:00am
• Overtime work maybe required on weekdays and weekends

MAIN TASKS:
• Hold up to date counter-balance and reach forklift certificates
• Handle all elements of goods in/out procedures (monitoring supplier quality, booking items to stock, adding goods to stores and prepare finished products for despatch)
• Organise parts for Assembly Technicians to build finished products
• Support the efficient running of the department to meet customer requirements
• Maintain good working practices and housekeeping
• Ensure all plant and equipment are properly used and maintained/report defects
• Receive and carry out work given by the Production Lead, ensuring compliance to ISO9001, 14001 and 45001 procedures
• Report any non-conforming products to the Production Lead
• Ensure all items of production and stock are positively identified by the correct labelling
• Comply at all times with the Company’s rules and regulations (see Company handbook)
• Assist in other areas of the department when required

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